Our Policy

Local Orders (Kuwait)

  • Place your order online and pay cash on delivery or pay with your Debit Card (KNET), Visa or Master.
  • Place your order via WhatsApp and pay cash on delivery or pay with your Debit Card (KNET), Visa or Master. 

International Orders

  • Place your order via WhatsApp and transfer money via (Western Union, Bank Transfer, Express Money) or pay with your Debit Card (KNET), Visa or Master.
  • Cash on delivery option is NOT available for International orders.


  • Local (Kuwait) orders will be delivered within 3 business days.
  • GCC and International orders arrive destination within 2-7 business days.


Refund / Exchange

If you change your mind about the products you have purchased from us, we will refund the purchase price or exchange those products, subject to the following conditions :

  • Items must be returned within 14 days of purchase with the original receipt or other proof of purchase
  • The returned items must be unused with original tags/labels attached.
  • If you request a refund, the purchase price (excluding delivery charges) will be refunded to you once we have received the returned item back and confirmed that it meets conditions above.
  • You are responsible for any costs associated with returning the item to us.

Shipping costs can only be refunded on faulty items that have been purchased separately. Shipping will not be refunded if there are other items listed on the invoice when a faulty item is returned.


If you would like to exchange an item or request a refund, please contact us.   


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